取消政策
Purchase Options Cancellation Policy
Pre-orders are non-refundable and cannot be cancelled once placed, as orders are placed directly with our supplier based on confirmed demand.
Exchanges are considered on a case-by-case basis at our discretion. If you have a special circumstance, please reach out to us and we'll do our best to assist.
Your pre-order will be fulfilled and shipped once stock is received. We will keep you updated on the estimated timeline.
For any pre-order enquiries, please contact us via:
- WhatsApp: +60 11-6531 5755
- Instagram: @chio.com.my
- Email: hello@chio.com.my